We want to make the selling of your precious metal as easy and as competitive as possible. For pool allocated gold as well as allocated gold stored with Qoneco you may choose to submit a sell order easily from “my accounts”. Simply select sell and fill in the details, please check to ensure all the details, including bank account details are correct. Once the sell order has been sent, you may not amend or retract this order. Qoneco will send you a confirmation email once the order has been processed and your account updated. The certificate which indicates title and ownership will change at this point.